Privacy Policy

The privacy of your personal information is very important to Love Creates Inc., its affiliates and subsidiaries (“The Company”, “Love Creates”, “Us”, “we”). All the personal information submitted to us will only be used by The Company, its affiliates and subsidiaries which are bound by this Privacy Policy, as well as the third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

1.         Purpose

This Privacy Policy is designed to comply with applicable privacy legislation in Canada. It also describes the information that we collect about users of the Hook Me App mobile application and related website (“Hook Me App”) and it designed to help you understand how your personal information is managed by The Company, how it is protected from disclosure and kept confidential in accordance with the terms mentioned hereafter. If we make any material changes to our privacy practices, we will post a revised Privacy Policy on this page. By continuing to use our website and services you agree to the new Privacy Policy. If you have any questions, please contact us by sending an email to au

2.         Scope

Individuals protected by this Privacy Policy include customers, prospective customers and users of our website and services. This Privacy Policy applies only to information collected during the course of commercial activities of The Company.

3.         Consent

By using Hook Me App’ application, website and/or services you consent to our Privacy Policy. You agree that this Privacy Policy is part of our Terms and Conditions which you can review at By accessing or using our services, you agree to be bound by all of our terms and conditions.

4.         Information we collect

Information collected automatically: When you use Hook Me App, we automatically collect and store information about your computer or mobile device and your activities. This information includes but is not limited to:

1.         Your mobile device’s unique ID number

2.         Your mobile device’s geographic location while the app is actively running

3.         Your computer’s IP address

4.         Technical information about your computer or mobile device (such as type of device, web browser or operating system)

5.         Your preferences and settings (time zone, language, privacy preferences, product preferences, etc.)

6.         The URL of the last web page you visited before coming to one of our sites

7.         The buttons, controls and ads you clicked on (if any)

8.         How long you used Hook Me App and which services and features you used

9.         The online or offline status of Hook Me App

Information you choose to provide:

In order to register, you will be asked to sign-in using your Facebook login.  If you do so, you authorize us to access certain Facebook account information, including information about your Facebook friends who might be common Facebook friends with other Hook Me App users. By allowing us to access your Facebook account, you understand that we will obtain and share your name and your profile picture, as well as the name and profile picture of your Facebook friends who are common Facebook friends with other Hook Me App users in your network or geolocation.

Whenever you voluntarily disclose personal information on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.

You may also (but are not required to) provide information about yourself (such as your gender, location, URL, or a biography).  Any additional image or information you provide may be publicly displayed. If you wish to close your account and delete the information contained herein, please send an email to requesting to close your account.

5.         Third party information

We may collect and store personal information about other people that is available to us through your Facebook login, namely the name and picture of certain of your Facebook friends as follows: we will only share this information with other Hook Me App users who are already friends with your Facebook friend(s) and who already have access to such information.

6.         How we use your information

We use your information to provide and improve our services, award loyalty points to you, make special offers, customize services for you, better understand our users, diagnose and fix problems, as well as sell and display offers and ads that may be relevant to you.

Geo-location-information: While the Hook Me App application is in use, we keep track of your device’s geographic location so that we can connect you to other Hook Me App users based on your particular geographic location.

7.         Use of your information by others

We may share user information with other companies for various reasons as described below. What information we make available to other companies depends on the nature of our relationships with them. We generally require these other companies to keep our users’ information confidential.

Service Providers: We may share the information we collect with vendors and/or service providers.

Advertisers: To the extent we display advertising on Hook Me App, we may allow advertisers and advertising networks to collect information about your mobile device (including mobile device IDs), activities, and geographic location to enable them to display targeted ads to you.


Analytics Companies: We allow analytics companies to use tracking technologies to collect information about our users’ computers or mobile devices and their online activities. These companies analyze this information to help us understand how our sites and apps are being used. Analytics companies may use mobile device IDs, as described in the paragraph below (“Mobile device IDs”). Please note that unlike cookies, device IDs cannot be deleted.


Mobile device IDs: In order to recognize you, store your preferences, and track your use of our application, we may store your mobile device IDs (the unique identifier assigned to a device by the manufacturer) when you use the Hook Me App application. Please not that unlike cookies, device IDs cannot be deleted.

What we don’t share: We do not provide third parties with your name, address, email address, or phone number.

Aggregated Information: We may publicly disclose aggregated information about our users, such as the total number of our users and their overall demographics and/or other information of a similar nature.

Legal matters: We may disclose any information:  in response to a legal request, such as a subpoena, court order, or government demand; to investigate or report illegal activity; or to enforce our rights or defend claims.  We may also transfer your information to another company in connection with a corporate restructuring, such as a sale or merger.

8.         Use of personal information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if, (i) you accessed the third party website using links from our Website; or (ii) you linked to our Website from a third party website. We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

9.         Cookies

We or a third party mandated by us, may set and access cookies on your computer and/or mobile device. A “cookie” is a small file containing a string of characters that is sent to your computer or mobile device and stored on your hard drive when you visit a website; many major Web services use them to provide their users with useful features. You can set your browser to refuse cookies; however if you do so, you will not be able to take full advantage of our services. We use cookies (i) to track your preferences, such as the postal code you enter; (ii) to provide you with personalized content when you sign in; (iii) to help us analyze traffic and use of features on our services; (iv) to display advertisement that suits your interests and activity on our website. In order to provide you with offers and information of interest to you, we may use cookies in combination with “pixel tags”. We may use pixel tags, either provided by us or by our third party advertisers and ad networks, to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also may allow certain analytic services and providers of applications used on our Website and services (e.g. sharing buttons) to collect Non-Personally Identifiable information about our users in order to assist us in better understanding the users interests and in turn improve the services we provide.

10.       Children’s privacy

We do not allow persons under 18 to register for any service, and we do not knowingly collect any personally identifiable information from persons under the age of 18.

11.       Information from users outside Canada

If you’re outside Canada, your information will be sent to and stored in Canada, where our servers are located.  By using Hook Me App, you agree to the information collection, use, and sharing practices described in this Privacy Policy.

12.       Safeguard and Accountability

We are responsible for maintaining and protecting your personal information, we follow generally accepted industry standards to do so. Accountability for this function within The Company is held by our Chief Privacy Officer. You can also contact our Chief Privacy Officer if you have any questions regarding this Privacy Policy.

Zeina Davies

Montréal (Quebec)

13.       Accuracy and Access to Personal Information

Personal information is kept as accurate, complete and up to date as necessary for the purposes for which it is to be used. You are encouraged to provide updates to your personal information as changes occur, to enable us to continue to provide you with services.

Your personal information can be reviewed and modified by contacting our Chief Privacy Officer at the address above. You may request a copy of your personal information held by The Company by submitting a written request to the Chief Privacy Officer at the address above. Acceptable proof of identification is required before such information is given out.

14.       Retention

Personal information is retained by the Company only so long as required by law or as is reasonable to fulfill the purposes for which it has been collected outlined in this Privacy Policy.

15.       Openness

The Company is committed to being open about its policies and practices with respect to the handling of personal information. Our Privacy Policy is available through our home page. If a hard copy or additional information is required, requests for such information may be made to the Chief Privacy Officer at the address above.

16.       Challenging Compliance

You can challenge compliance with the above policy by providing written details of the challenge to the Chief Privacy Officer at the address above.

Last update: 26 September 2013.

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